Customer Success

At Prologic, customer success is our top priority. We want to understand your needs and make your organization successful. We communicate regularly with our customers to ensure they are receiving the value they expect from our software.
“In a difficult economic climate it is the efficient, highly focused retailers that will thrive. Detailed performance understanding across every channel is essential to maximise all sales opportunities. With Prologic, T.M. Lewin has a flexible but solid platform for growth that will support the expansion of a highly professional, multi-channel retailer.”
Mike Trotman
Chief Financial Officer
T.M. Lewin
“The decision to use Prologic to improve picking, stock checks and store receipt efficiency has enabled Hobbs to impose greater control and improve transparency, saving time across the whole operation from distribution centre to store. When overseas operations are paying for the goods to be shipped, the order has to be right the first time. With the Prologic solution, Hobbs has achieved the level of accuracy required to confidently supply new international markets.”
Emma Osborn
Head of Business Systems

The Success Program

We work individually with each Prologic customer to understand what constitutes success, and then lay out and commit to a joint plan to achieve it.
Schedule Your Customer Success Call 

How it Works

Our CEO speaks to each of our customers every six months. They tell us how we’re doing, and we jointly agree on a plan that will deliver success.
View Sample Success Plan  

How We’re Doing

Our goal is 100% customer satisfaction and we strive for that in all we do. Currently, our “Report Card” is shared on our executive webinars.
Read More 

Success Stories

Hear directly from customers how our commitment to 100% customer success is making an impact on their business.